Last updated: 26th April 2024
Introduction
Ely Design Group (“we”, “us”, “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or otherwise communicate with us.
Information We Collect
- Contact Information: Name, email address, phone number, and business address as provided by you.
- Website Usage Data: Information about your device (IP address, browser type), how you use our website (pages visited, actions taken).
- Communications: Content of your emails, calls, or other messages to us.
How We Use Your Information
- Providing Services: To respond to enquiries, process orders, deliver services, and communicate effectively with you.
- Improving our Website: To analyse usage patterns and optimise our website’s functionality.
- Marketing (With Consent): We may occasionally send promotional materials if you have expressly opted in to receiving them.
Information Sharing
We may share your information:
- Service Providers: With third-parties providing essential services for our business (e.g., analytics, payment processing).
- Legal Obligations: If required by law, court order, or other legal process.
- Business Changes: In the event of a merger, acquisition, or sale of assets.
Data Security
We employ reasonable technical and organisational measures to protect your personal information. However, no transmission or storage method is entirely secure.
Your Rights
Depending on your jurisdiction, you may have rights such as:
- Access and Correction: To request access to, or correction of, your personal information.
- Deletion: To request some, or all, of your personal information be deleted.
- Opt-Out of Marketing: To withdraw your consent for receiving marketing communications.
Children’s Privacy
Our website and services are not designed for children. We don’t knowingly collect personal information from children under a certain age (usually 13 or 16, depending on the region).
Changes to this Privacy Policy
We may update this policy periodically. The date of the last revision will be indicated at the top with the revised date.
Contact Us
If you have questions or wish to exercise your rights, please contact us:
- Email: mail@elydesigngroup.co.uk
- Phone: +44 01353 649 649
- Mail: Ely Design Group, 3 Short Road, Stretham, Ely, Cambridgeshire CB6 3LS
